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BlackBerry - Market-Leading Platform for Enabling IoT

BlackBerry provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including 150M cars on the road today. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint security management, encryption, and embedded systems.

Five Key Tips

“This is an unprecedented time. Organizations have worked quickly to ensure the safety of their employees through enabling remote work policies, however many of those people are new to working from home, which poses its own challenge,” said John Chen, Executive Chairman and CEO of BlackBerry. “Our hope is that we can play our part, through our world-class BYOD security solutions, to enable companies impacted by the global pandemic – whether they are currently our customer or not – to remain successful by maintaining continuity of operations, communications, productivity, and security.”

Here are five tips IT and cyber-security professionals can implement to maintain a secure, seamless workflow for remote workers impacted by the coronavirus or other widespread pathogens:

  1. Remove the VPN Speedbump – So many of today’s traditional remote work security solutions depend upon VPN or VDI technology that not only impedes productivity, but also does an inconsistent job effectively safeguarding systems from sophisticated threats. In fact, one study found that 18% of VPNs don’t even encrypt their traffic at all, while 84% use improper encryption protocols to protect that traffic. Large enterprises need a faster, safer channel of connection to allow remote workers access to their files and productivity software in order to enable meaningful work from home.
  2. Ensure Access to Files and Productivity on Any Device – IT should seek out the ability to conduct work no matter where, when, or from which device the worker chooses to get things done. Users today have high expectations about how they are able to conduct business, and a secure remote work solution has got to be able to accommodate different OS platforms and be able to support people in gaining access to whatever web-based app, intranet site, or data file they need to get their job done.
  3. Offer Productivity Software People Actually Use – Let’s face it, there are a lot of alternative document, spreadsheet, and slide creation software platforms out there in this SaaS era that never quite cut it in an enterprise environment. Most workers are used to Word, Excel, and PowerPoint, and they’ll need seamless access to MS Office to maintain their productivity levels when working from home. It’s up to IT departments to find a way to make that happen.
  4. Maintain Productivity Even in Spotty Coverage Areas – In the event that a wide swath of workers will need to socially distance themselves from the general public, it’s likely that many of them will run into connectivity issues in certain instances. This means that the remote work platform an organization chooses needs to have a robust offline mode to provide access to a range of assets even when the Internet is down. In addition, organizations should consider the benefits of communications tools designed specifically for collaboration in times of crisis. An emergency notification system can be an indispensable mitigation tool when normal business operations are interrupted due to an emergency.
  5. Make it Safe and Easy for Employees – Even as organizations smooth the path to easy access for remote workers, they’ll want to start thinking about a platform that can maintain continuous authentication so that users are always authorized to access only the documents and systems they require for their job duties. Additionally, their devices should be protected with the kind of AI-powered defence that can take on modern threats like fileless and zero-day attacks without interrupting the user’s workflow or consuming an excessive amount of resources in the users’ device. Finally, the whole process should be easy for administrators, too. With a potential flood of new remote users that may be imminent from a pandemic situation, IT will need a platform that can simply onboard and offboard users.

COVID-19 Response

BlackBerry is offering businesses additional assistance in implementing their own remote working programs, at no cost. Recognizing the gravity of the coronavirus (COVID-19) pandemic, BlackBerry is committed to helping its current customers and other companies support their business continuity plans and remote working policies by enabling a secure, productive and connected environment for workers. This includes quick onboarding and enablement that can be delivered remotely with our services.

As part of this commitment, BlackBerry will be offering a range of its secure communication solutions for enterprises – free of charge for a 60-day period – in order to help manage and secure employees in the ways they are most likely to be working.

These mission critical solutions include:

  • BlackBerry Desktop: To continue to enable secure and productive remote working practices, companies will be able to access this solution for a simple way to onboard and offboard employees as work policies shift. Whether this is through a personal laptop, desktop or mobile and tablet device, the ability to provide secure remote access across any device is paramount. The solution provides customers with:
    • Secure connectivity within a containerized environment, along with simple access to key productivity apps along with a secure browser for web based corporate apps, eliminating the need for individual VPN access
    • Increased secure collaboration through the integration of BlackBerry® DynamicsTM with Zoom and Cisco Webex®, allowing for the immediate securitization of web meetings when employees connect from their phones or tablets
    • Simple data path controls which securely route traffic through firewalls, while simultaneously keeping internal and SaaS data within a secure containerized environment
    • Quick onboarding by allowing IT to provide a single access key to employees, which will allow workers to access corporate resources with a single sign-on and keep personal applications separate
  • SecuSUITE for Government and Enterprises for Secure Messaging and Phone Calls: Enabling high security voice and messaging across iOS® and Android™ environments so government bodies, first responders, law enforcement, healthcare providers, and enterprises can enable workers to continue with activities that require the highest level of security. Customers will have access to secure communications with uncompromised usability, allowing employees to make secure phone calls, exchange secure messages using the devices workers already own.
  • BlackBerry AtHoc for Employee Safety: Allowing organizations globally to unify their crisis communications, BlackBerry AtHoc enables companies to offer a level of protection for their staff and give leadership the information they need to make critical safety decisions, including capabilities such as:
    • Pre-configured Enterprise Package for Employee Safety
    • Rapidly alert recipients via SMS, mobile app, voice calls, and secure email
    • Easily target notification recipients by location or groups
    • Access live on-line “Ask the Trainer” sessions
  • BlackBerry PROTECT: Advanced endpoint protection using AI to prevent breaches and provide added controls for safeguarding against sophisticated threats.

Contact Details

For more information, please contact Matthew Chandler at mchandler@blackberry.com

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